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PROCESS GROUP PROCESS NAME KNOWLEDGE AREA
Monitoring & Controlling Quality
Definition
Monitoring and recording results of executing quality activities to assess performance and recommend changes
KEY INPUTS TOOL vs TECHNIQUE KEY OUTPUT
  • Approved change requests
  • Deliverables
  • Organizational process assets
  • Project management plan
  • Quality checklists
  • Quality metrics
  • Work performance measurements
  • Approved change requests review
  • Cause and effect diagrams (Ishikawa/Fishbone)
  • Control charts
  • Flowcharting
  • Histogram
  • Inspection
  • Pareto chart
  • Run chart
  • Scatter diagram
  • Statistical sampling
  • Change requests
  • Organizational process assets updates
  • Project document updates
  • Project management plan updates
  • Quality control measurements
  • Validated changes
  • Validated deliverables
This was entry #289 -- Additional information is available in Section 8.3.2.8 of the PMBOK.
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